Dixa
Danish customer service software: chat, mail and calls in one queue. We read it for the numbers your company already runs on and put them on a screen everybody can see.
- Category
- Support
- How often we read it
- Every 1 min
- Where you sign in
- dashboard.dixa.com
Connecting it takes a minute
One API token from Dixa's admin settings.
All it asks you for
- API token
We only ever read from Dixa. Nothing there changes, and you can disconnect it whenever you like.
What Dixa turns out to hold
You pick which of these belong on a board, and you can add more later.
- Conversations first reply, resolution time, agent, channel
