Relatel

A Danish cloud phone system, now part of Firmafon. We read it for the numbers your company already runs on and put them on a screen everybody can see.

Category
Telephony
How often we read it
Every 15 minutes
Where you sign in
app.relatel.dk

Connecting it takes a minute

Sign in at Relatel and allow it. Nothing is typed here.

We only ever read from Relatel. Nothing there changes, and you can disconnect it whenever you like.

What Relatel turns out to hold

You pick which of these belong on a board, and you can add more later.

  • Calls talk time, waiting time, direction, status, who answered
  • Smileys rating, NPS, comment, who handled it

The rest of Telephony